Stour Valley Care Group

Medical Care

We focus on delivering safe, professional, and person-centred medical care, available around the clock for complete peace of mind.

Medical Care

At Mistley Manor, we are committed to delivering the highest standard of medical care with compassion, dignity, and professionalism. Our dedicated care team is supported by robust systems and specialist equipment to ensure residents are safe, comfortable, and well looked after at all times. We offer 24/7 care, detailed person-centred care plans, and thorough risk assessments so that every individual's medical needs are met with precision and respect. A visiting GP attends the home every Friday for routine checks, ensuring continuity of healthcare and early detection of any concerns.

Our facilities include a range of specialist equipment designed to make care safer and more effective, such as full-body hoists, Sara Steady aids, and Raizer chairs to assist residents safely from the floor. This investment in technology allows us to provide both comfort and reassurance to residents and their families. To complement this, our staff receive continuous onsite training, with all employees completing full mandatory courses including Basic Life Support and first aid.

We also place great emphasis on professional development and expertise. All senior carers hold at least an NVQ Level 3 in Health and Social Care, while our managers have achieved NVQ Level 5, ensuring strong leadership and clinical oversight.

Key features

What this means for residents

Regular GP visits

Weekly doctor visits for routine health checks and continuity of care.

Specialist equipment

Full-body hoists, Sara Steady aids, and Raizer chairs for safe mobility and support.

Comprehensive training

All staff complete mandatory training including Basic Life Support and first aid.

Qualified professionals

Senior carers hold NVQ Level 3 minimum; managers qualified to NVQ Level 5.

24/7 care

Round-the-clock assistance ensuring safety and peace of mind.

Meet the team

Our Care Management Team

Joe Volf

Joe Volf

Area Manager

Lisa Bartlett

Lisa Bartlett

Registered Manager

Christine Parks

Christine Parks

Team Leader

Sophie Dale

Sophie Dale

Team Leader

Ready to talk?

Speak to our team about your care needs

Every resident's needs are different. Get in touch and we'll talk through how we can help.